Account Stolen - Then It Got Suspended When I Got It Back.

Ok I tried posting this in the "Account Suspended" section a few times, but my posts arent showing up so I get no response. For the past few months the email address ("*** Email address is removed for privacy ***") that I used to set up my Gamertag "leithlew92" has been hacked into several times, and at the same time they have changed my password and downloaded my Gamertag, and because I don't use my Xbox as much as I used to I never noticed it for a while sometimes, but I always managed to get it back. the email address has now been suspended to stop any further hacking and everything has been fine since then and I have had no further hacking. On August 17th I bought a new Xbox and put my account on it, and Ive been playing it without any problems, but the other day I logged onto my account to find I have been permanently banned from Xbox Live, I assume that this is because of something that had been happening when my account was stolen because I have never hacked, modded or stolen anything do to with Xbox, I wouldn't even know how to do any of those things. Even if I did I wouldn't risk losing an account I spent a lot of money on and four years playing. So can I please get unbanned, why should I be punished because my account was stolen by people who don't want to pay for their own Xbox Live?

The effected Gamertag is: "leithlew92"

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You need to phone Xbox Support and get them to open an Unauthorised Access Claim.

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Do you know where I can find the phone number for Xbox Support? I live in the UK

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Click on support and then scroll at the bottom of the page and click on contact us.

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Thanks, I just found it

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No problem :)

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