Account signs out

My account signs itself out anytime I do anything with Xbox live why is this?
 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

Perhaps you could try deleting your Xbox LIVE profile from your Xbox, and then re-download it. Remember to ONLY delete your profile/gamertag, and NOT the content too. After deleting it, recover your gamertag. 

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Here's the guide:

support.xbox.com/.../profile-move-delete

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I've tried this and it doesn't let me delete the account

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Is it signing you out, or are you being disconnected from live all the time?   If disconnected I would check settings in your router and the wireless signal as you might be getting dropped a lot and its losing connections.   If your being signed out all the time, do you use games for windows live on PC as well?  If you do or have done so on another computer say at your friends house, and forgotten to sign out from that computer, it will cause you to get signed out of live on the Xbox, as only 1 connection per profile is allowed at any one time.


I would suggest checking your computers to make sure you are not automatically signing in on one of those. (if you dont use GFWL, then mediums solution will hopefully help you, providing you can get it to delete your profile.)

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It's signing me out and none of my computers have the auto sign in

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Hi Jcmiz! This sounds more like a connection to LIVE issue, so I'm going to move your thread to our forum that specializes in these issues. Would you be able to review our Start Here sticky there (forums.xbox.com/.../155724.aspx) and give those steps a shot? If none of those suggestions work, please provide the information requested at the bottom of the sticky, so that we can pursue further troubleshooting. We'll get to the bottom of this, and get you back to playing on LIVE. :)

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