Account showing incorrect tenure

Hey there! My account is currently showing 6 years for me and others. I only noticed this a few weeks ago when I got the 10-year-thank-you helmet code from XBL. So...it should be showing 10 years :P

 

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Last updated July 5, 2018 Views 0 Applies to:

There is a problem that is being looked into at the moment. Only thing to do at the moment is wait a few days & check back to see if it's been fixed.

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Hey there man!

 

There has been a new update regarding tenure, of which basically is if you have had a XboxLIVE account for 3 years for example, but only had gold membership for 2 years, your tenure will be set to 2. However, there is also an issue about this. You can review the forum thread updates regarding this issue HERE. However, here is a example of the tenure update fromt hat same forum thread

 

"Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time has finished.

For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."

 

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Same here.  Hope a communication of a fix is coming soon!

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I saw the thread @ forums.xbox.com/.../441105.aspx

I made this thread in response to this post;

If you noticed your Tenure start showing improperly on or after 1/25/13, please create a new thread noting exactly when you noticed the change, what you believe your Tenure should be, and what it is showing now. We will investigate from there.

Just wanted to cover my bases but thanks for the support yall.

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