account security

back in december of 2011 my account was hacked and someone spent 100 bucks out of my checking account. i called the day after and got the ball rolling. well it has been 3 months later and still dont have my account back. i have called support i dont know how many times and all i ge is the same answer.. there is nothing we can do, that it is in the hands of the investigation team. for some reason all the support people i talk to just want to restart the process. all i want is my account back.. plain and simple.. if i could use the downloaded stuff i hav paid for on another account i would just start over with new gamer tag and account, even though i will loose all my gamerscore.. its only 13000 or so but i worked hard for it i think.. my gamer tag/account was sinzo deamon.. can you tell me anything different or am i to just keep waiting and not be able to play online?


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hey Sinzo, it looks like our investigation team should have sent you an email with a resolution today. Have you had a chance to check your email yet? Please let us know! :-)  

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