Account region.

Hey people, I've been wondering why it is impossible to make an account that started with its region in South Africa or Brazil, switch its region to Canada. Because I created an account that I put alot of money and effort in but was Unable to move its region to Canada when I moved, in order to accquire an Xbox live Gold membership.

Thank you.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there,

I don't believe you can change the region of an XBL account, unfortunately.

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Can I create a new one in the new country and still keep my gamertag and achievements?

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Although some accounts can switch regions, the ability to switch is limited to new additions to Xbox Live only.  As for creating a new gamertag you can certainly do so, however achievements will not be able to be moved to the new one and your current tag is being used so you won't be able to re-use it.

Also, just so you know.  If you choose to create a new gamertag all DLC from the first one will be available to the new one.

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Just Created my account and when i entered the Billing Info its says invalid postal code..My account region says singapore ..dont know how it got there im from SOuth Carolina someone please help me

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Is Account Region the same as Locale? If not then where can I find my account region?

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i got some issues too with that..except my issue is kind of the opposite..im in canada, and i went on my XBL and it was in russian, it said my regional settings were changed and i cannot migrate for one year..there is no way that im gonna play for a year straight and have my stuff in russian..can anyone help with that?

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you should call 18004MYXBOX to deal with all account related issues.

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