account region

so i checked the account region is based on billing info
"Your account region was set when you first set up your Gamertag and can be checked by going to https://billing.microsoft.com and clicking on “Personal Information”."

im currently in singapore and created a whole new account and through personal information i confirmed its singapore. however when i purchase a game and entered the cd key, the game showed my region as US. is there any help i can get on this? 

 

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Last updated July 5, 2018 Views 3 Applies to:

Apparently not. I have had region problems as well. Obviously Microsoft wants us to go to the media with any and all problems we have & don't be surprised if this thread gets locked due to you wanting an honest answer.

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ok OP what is your question?

if it is about why you cannot enter in a US prepaid code

if the cd key is a US based game they can only be redeemed on an US account

prepaid codes  can only be entered in the correct region account

 

so in your instance you will have to purchase a singapore disk or content

 

@cyber what is your question then?

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