Account recovery issues


I am having problems trying to recover my account. So far it has allowed me to type in my email adress, password and starts recovering, half way through it will disconnect me from xbox live which messes up the whole recovery process... is this service currently unavailable or is it just me?





Question Info

Last updated July 4, 2018 Views 1 Applies to:

Can you try deleting your gamertag from the HDD first (PROFILE ONLY!) and then give recovery another go?

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