Account possibly hacked

This morning I sign in and I receive a notification that my account was last signed in on a different console. I have never given anyone my account info ever. The first thing I noticed was somebody on my friends list I had never added or accepted. This person's GT is: [REMOVED - DO NOT POST OTHER GTS]. Then I notice my 3420 MS points are down to just 20. If anyone can do anything to get this guy banned or find who did this, it would be greatly appreciated. Also, if there is anyway to get my MS points reimbursed it would mean a lot. Thanks.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You would need to call support and have them start an unauthorized access investigation.

You can file a complaint via the console on that person's gamertag. The enforcement team will investigate from there to see if that is who took your account.

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Support's number is 18004myxbox BTW.  You might also want to change your password if you havent already.

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