Account payment

Hello. My my game tag his bane316 and my account is suspended because my payment option was not update. I did the change 2 days ago but I'm still suspended. Can you help me with that problem please? Thank you.

Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hey there!  Sorry to hear that you got suspended.  Normally when your account is suspended, it means there is an outstanding balance that needs to be payed before you can play online again.  In order to resolve this issue, please contact your local Xbox Phone Support 1-800-469-9269 (US and Canada).  Please also check and make sure ALL of that information is accurate and up-to date. :)

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