Account Not Valid

I haven't used m Xbox in about 2 months, and when I finally logged back on, my account was logged out.  When I went to log in as my account it told me that my account was not valid, and that it was unable to log me in.

 

The Exact Error message is:

"Your Xbox LIVE membership information isn't valid.  Please use a profile that contains a valid membership or recover your profile from Xbox LIVE."

 

I don't know what to do, any help would be appreciated.

 

 

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

If this is the account you are having difficulty with you need to delete the profile from your Xbox and retrieve a new copy from Live.  These instructions show you how to delete your profile and perform the account retrieval.

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Thanks obsessive power, i had the same issue and this worked perfectly!

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Yes, Thank you Obsessive...that was exactly what I needed as well :)

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Glad to hear it guys! Please feel free to rate your forums experience. :-)

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