If you can't remember the email or microsoft account, and you can't access your account without it, then you will need to call support and tell them this, and they will walk you through steps to find the proper information.
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The steps you would normally take to solve this issue are as follows;
If you haven't tried to reset your password by doing SMS validation, answering the secret question, send a security code to phone or email a reset link to your alternate email that is associated to your account please follow the steps below: