account lock?

On the 19th May 2011, I tried to sign onto xbox as normal, it said something about my membership, then I tried to join my friends party on xbox but it took me straight to a page to buy membership, now the thing is my xbox live gold membership does not run out until 25th December 2011, i have not been able to go on xbox for 8 days, i have had no reason why this has happened and it says xbox live free, why has this happened? My gamertag is eMsiXteeN DeaN

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

I would suggest checking out https://billing.microsoft.com and login in and you should be able to see what is going on with your account. Also you can contact Xbox support for assistance with this issue.

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