I'm very sorry if this is addressed some-where else, but I can't find it if it is. I just got on my xbox again after years of not being able to use it. How-ever, I have encountered many strange problems. For starters it's asking me to have my parent verify the new ToS....which is strange considering that I shouldn't have a child account any-more since I am now 19. I tried following the steps in another thread to 'promote' my account but the account tab is greyed out for what-ever reason. Also randomly on this site it-self it'll ask me to sign into my outlook and confirm the ToS, but when I do all it does it sign me back out. Again, sorry, but Can you please help?