Last week my brother checked his emails to see a total of seven Receipts from Microsoft for points, games etc. My card was registered to the account and over £230 Was spent. Microsoft have told me tonight that they will not be refunding the money as the purchases were made from his console. This is impossible as the purchases were made at 2 in the morning, 4 in the morning - when he was in bed and during the day when he was at school. My house was empty. Nobody had access to the console.
Has anyone herd of this before or can anybody offer any explanation for this?
I have disputed the outcome of the investigation but now cannot see micRoslyn refunding the money so it is causing a great deal of worry!