My account was hacked into and stolen yesterday, one day after having my internet turned back on. In my account i have my bank card for easy renewal and point purchases for map packs and other such DLC. However when my account was taken a large number of points were also purchased draining my bank account, and I'm not sure where to go or who to contact with in Microsoft corp or Xbox support etc to try and get a refund. Though i finally did manage to recover my account and add a great number of security features to derail future hackers or notifications if i do get hacked and my account stolen again. Something else i noticed was that the ms points purchased and what few i still had from my previous dlc were converted to in game coins, and that 2 games were added to my last played list, madden nfl 10 and madden nfl 11, both of which i don't own. Personal opinion i don't like sports games.