Account Hacked!

Hi monday night my friend's account was hacked and his account membership was changed from gold to xbox live free. also the credit card was deleted from the account and the billing info was changed. Name,Address, city, state, ETC. The hacker changed the password, but i was able to change the password and got my friends account back for him. Can his membership be changed back to gold or doe he have to re buy it again?

 

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Last updated July 5, 2018 Views 1 Applies to:

sorry for double post. i just wanted to add that someone sent him a message to got to some website like freemspoints.com or something like that and someone on that website hacked his account.

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He was not hacked, he was phished.

No-one should ever enter their details on unknown websites such as this one. You will not get free MS points for nothing. The phrase "no such thing as a free lunch" comes to mind.

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