Hello my name is andrew,
My account and my sons account V Juiced was hacked back in october of 2010 (10/17/10). The gamerscore was thus hacked and we had to buy a new console. I recently spoke to a service man on xbox support (800-469-9269) asking him if i could get it reset. He helped me remove my credit card first and then pointed me in this direction. We spent 20 minutes on the phone he said he talked to many of his colleges with the outcome that i should come here. I do not wish to get this account banned as i have spent near 500 dollars on the marketplace. If you could please reset my gamerscore this would be greatly appreciated thank you!