Account hacked or something?

I tried to sign into Live today after having not played for a little while. The system told me that my gamertag was invalid so I went to check the Xbox website, but it wasn't working and said "This site may be experiencing a problem." When my gamertag finally recovered, three games I have never owned or played were on my achievement history. Splinter Cell Conviction, Snoopy's Flying Ace, and Bomberman: Battlefest. Splinter Cell even has achievements from today on it which is really strange. I went to download the Insanely Twisted Shadow Planet trial and noticed that a bunch of full arcade game downloads I've bought in the past were apparently assigned to another console. Is Live having issues or has my gamertag been compromised in some way? D: Also, I wasn't charged for Microsoft points or anything.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

I would call support and have them open a unauthorized access case on your account. It cant hurt for them to at least check it out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.