So that means I apparently have to wait 22 days from 9/16/2011 to get a resolution.
And Gears of War comes out tomorrow.
My account is hacked, I call MINUTES after the account was hacked on 8/22 and apparently it was not logged correctly and now I have to wait 30 days from 9/16.
Utterly ridiculous. Someone needs to tell me what the hell is going on. This is the worst customer service I have experienced yet. Sony handled there hacking misfortunes extremely well. MS just like to pretend its the customers fault.
I want my money back, I want compensation for having to create a new Live account to play any games.