Account Error!!!

There’s a problem completing your move right now. Please check the Region Change Support Page to make sure it will work for you, and try again later.

My Xbox tag : fanmingming

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help!!!

 

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Last updated July 5, 2018 Views 5 Applies to:

Hi, did you by chance check out that page that you linked?  If not please give that a go.  Also, please don't post personal information on the forums.  You should keep that email to yourself. :)

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Moving your Xbox LIVE Account

Select the region you’re moving your account to:

China

To speak Chinese.

mingming(at)live.com

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半年前账户区域从中国移至美国,现在无法切换回中国了。求如何解决?
 

[translation:

Account area six months ago moved from China to the United States, now unable to switch back to China. Find how to solve it]

mingming(at)live.com

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Do any of the following pertain to you?



You won’t be able to change your region if any of the following conditions apply:

   You changed regions within the last three months.

   Your account is currently suspended (for example, if the credit card on one of your memberships has expired).

   You have an Xbox 360 Entertainment For All contract.

   You are a minor (as defined by applicable law) in your current region and will not be a minor in the region that you want to change to.

   You are currently not a minor (as defined by applicable law) in your current region and will become a minor in the region that you want to change to.

If so, then that will be the reason you cannot change regions.

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No, I'm a adult.

changed regions within the last six months. :(

mingming(at)live.com

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Ok, if you meet the criteria but are still having trouble changing regions then give Phone Support a call and they can do a manual transfer for you

support.xbox.com/contact-us

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Is still unable to transfer. Support page also does not have the appropriate contact information. Because I am in China, the language communication problems.

mingming(at)live.com

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Well China has their own filters and it's not a supported region unless you are in Hong Kong

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