Account error

Hi there

Everytime I try to login it keeps asking me that I should migrate my account, so after accepting the terms and conditions a web page tells me the following:

Uh oh... that shouldn't have happened.It appears you've found a glitch in the system.

Complete with a picture of a guy shrugging his shoulders looking like "Oh well sh*t happens"

There are some codes and stuff that might be useful

date: 21/06/2011 09:23:39 p.m.
code: 29F7447D71DB367
s: uIAvjy+k3hijQuhpCbad+w==
id: d1be566a-a97f-4524-abe0-4e8d4a983d1c
req: 30634084-31d0-4108-837d-8bed4f142628

And after looking trought some pages on the address a orange box and a message "We currently do not support the migration of accounts that are web only."

What can I do, besides creating a new gamertag with a different e-mail (is the only advice the guy on the phone knows about)


Question Info

Last updated July 4, 2018 Views 0 Applies to:

So when you say "log in" are you talking about on What happens when you try to sign in to LIVE or recover your profile on the console?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.