account email help

after an incident that resulted in the suspension of "the arbiter2k99" i changed the accounts email to, unfortunately and stupidly, to the email of an existing account and am now unable to acces it from the computer and due to the suspension on the xbox. can you please help me to change the email of "the arbiter2k99" to the one i want, and give me acces to my account. how do i say the email i want with out releasing my personal info to the community

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

> i changed the accounts email to, unfortunately and stupidly, to the email of an existing account

Well, you will need to contact XBL Support regarding the 'existing' account and explain the situation. See the steps below to bypass the hold queue.

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call xbox support 1800 4MY-XBOX

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anyone

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Mano, please contact XBOX LIVE support using the above instructions. Since you can't have two accounts using the same email address as their Microsoft Account (formerly known as the Windows Live ID), you will need real time support to straighten this issue out.

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oh no.

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I'm a bit confused here.. How did you change the e-mail of an account that had another account already associated with it? Only 1 e-mail can be associated with 1 XBOX Live Gamertag. If a gamertag is permanently suspended I do not believe they offer any sort of e-mail changes or anything of the sort.

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