account banned

my account got banned beacuse someone stole my account and change the color of the avatar and changes the years when i got back on it said i was banned can you please help me

gamertag... L1L Drose3


Question Info

Last updated July 4, 2018 Views 0 Applies to:

you will have to post in the suspension thread but if it was not you that did what caused the ban I suggest opening up an Unauthorized Access claim by calling up support.  if they find that it was not in your possession (i e it was not on your console) there is a good chance that they can get the ban reversed but if they find out that it was you that did it then there is nothing you can do, good luck.

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