I have had the same account for almost five years, and over those years, my account has been hacked several times. Each time it was hacked, people would access the credit card on the account, and go on a spending spree. But we always got the account back, and everything back to normal. But the last two times I have been hacked, the hacker did something I have never seen before. They had erased all of my achievements (24,000), and my "Zone" was labeled "Cheater," and I couldn't change it. And whenever I would unlock an achievement, it would show up. So I called Xbox, and they told me it would fix itself, if I just keep playing. Then my account was hacked a second time, and my Avatar was all green, and no matter what I did I couldn't change it. And my Call of Duty 4 rank, was changed to an 11th prestige, when it only goes to 10th. I immediately called Xbox begging them to fix it, and the said they couldn't. They said not to worry, and to just keep playing. Well I was still worried, because I know how Xbox/Microsoft feel about that type of stuff, so I continued calling to see if someone else could help, and they still "couldn't." They told me it would go away, and I didn't believe them, because I still couldn't earn achievements. Then two days after I called asking for help, I got permanently banned, and an email stating why. The reason I was banned, were for the same things I was asking help for. I had literally no control over anything. I have never modded a day in my life. In fact I report anyone who I see mod. Now at first when I got banned, I was extremely angry, but then I realized it's not so bad because I couldn't unlock achievements anymore, and I didn't like my Avatar being green. So I created a new account, and figured I could still play all of my games that I had downloaded. But when I went to play them, it wouldn't let me, so I figured I had to just re-download them. But when I went to re-download them, it only gave me the option to buy them (again). I had several Avatar items, and add-on/extensions for games, that I downloaded from "Games on Demand" in the Game Marketplace. Now even though I constantly asked for help, and had no control over anything, and did nothing wrong, I don't care about the account, but I want the games that I paid for back. If I could get the account back, that would be great, but I'm more focused on the games. Below, is the list of all the games, avatar items, and add-on/extensions I have purchased over the years. Please help me get them back. I shouldn't have to suffer for something I didn't do, and had no control over.
-Full Games - Assassins Creed (1), Call of Duty (1), Call of Duty 2, Call of Duty 3, Battlefield Bad Company (1), Battlefield 1943, Gears of War (1), Stranglehold, Rainbow Six Vegas (1), Trials HD, Marble Blast Ultra, Saints Row 2, Tom Clancy's Ghost Recon 2, Uno, Worms, and I think that's it.
-Add-ons/Extension - GTA4 (Lost and Damned, and The Ballad of *** Tony), all add-on for Marble Blast Ultra, All map packs for Call of Duty World at War, all extensions for Assassins Creed Brotherhood, the first two map packs for Call of Duty Black Ops, map pack for Call of Duty 4, Call of Duty 2 Bonus Pack, Call of Duty 3 Bonus Map "Champs", Extra album for Guitar Hero Metallica, All map packs and extensions for Halo 3, Halo Reach Noble Map Pack and bonus content, Left 4 Dead (1) Survival Pack, Mirrors Edge Pure Time Trials, A LOT OF SONGS FOR Rock Band 2, Saints Row 2 The Unkut Pack and Ultor Exposed, The Saboteur Midnight Show, All extensions for Trials HD, and maybe more, but not that I can remember.
-Avatar Items - Ezio Outfit, Ghost Uniform, and Trials HD Hoodie.
-Movies - Iron Man 2, and Get Him To The Greek
My Banned Gamertag is "IM A FR3AK 777"
My New Gamertag is "wachowback"