Account back in 25 days.

My account was hacked September 17-2011 and now it's October 3-2011:{ I want to know when I will get my account back 25 days really.

 

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Last updated July 5, 2018 Views 0 Applies to:

what I want to know is, if you pay for an annual subscription and your account is frozen for 1 month, is your subscription extended 30 days or do you lose 8% of your online time for the year?  

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Soul: Account investigations usually take around 30 days, sometimes longer in more complex cases. They will contact you when your investigation is completed.

strigoi: Yes, you are compensated for any lost LIVE time during the course of the investigation.

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Thanks for that, that's truly great ... luckily I have a pc so my games are unaffected.

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