According to xbox live, I'm a cheater.

Apparently, I'm a cheater. My favorite thing to do on the Xbox, is get achievements. However, for a few years now I have been unable to get certain achievements and I have had them reset. I reckon about three years, this has been going on. I've had this account for longer than that, I upgraded to gold membership shortly before this happened. I've tried to find out what the problem is and I've noticed that I have full achievements for two games that I know I didn't get. Saying this, I don't know how to tamper and I would have been too young to be able to do it when this problem occurred. For a short period, I was unable to get new achievements, but for a while now, I have been able to. Since I have been able to get them, I have collected quite a few. I've tried going back to the previous achievements but I can no longer get them. It's annoying being labelled a cheater but I wouldn't mind as much if I were able to go back and get achievements for old games like COD 4 and 5 legitimately, I didn't cheat in the first place and I want to get the achievements. I've spoken to a helpful member of support who told me to come here. Please Help. It'd be great if I could start using my Xbox again. 

:)

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

To get an official answer on why your gamerscore was reset, you would need to post here - forums.xbox.com/.../41.aspx

Resets are permanent. The only way to re-earn any of the achievements you had before you were reset would be to create a new account and start over.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.