Accidentally made new gamertag??

I already had a gamertag linked with my old email address, but I recently created a new email address (wanted to move from hotmail to gmail) so I now want to link my xbox gamertag/profile with the new email.

However, I was faffing around with xbox.com and somehow ended up logging into xbox.com with my new email address, and within seconds, it said i have a new, completely random, gamertag!!

I have now tried changing my email address on my actual console but of course, it says the new email is already linked to another account (the new random gamertag that i dont want.)

Any ideas how to solve this??

 

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Last updated July 4, 2018 Views 10 Applies to:

I'd love to know as I've just mistakenly done this myself.

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you recover your new gamertag onto your console then you can go into account management and change the windows live id

you will need an not linked windows live id can be done at login.live.com

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First of all you will need to change the email address that is associated with the "dummy" account, which will free up the email address. Then change the email address that is associated with your main gamertag as it will now be free to use.

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