Accessing Account

I signed up for an Xbox live account using my PC with my hotmail account and bought some points. How do I access this account with my Xbox 360? When I try to connect to Xbox live using my Xbox 360 it asks me to create a new Xbox live account. But I do not need a new account I want to use the account that I bought the points with. If I try entering the email and password with my Xbox 360 it says the account is already taken. 

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Follow the instructions from this page to recover the gamertag - support.xbox.com/.../gamer-profile.aspx

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