Access to Banned Primary Account

Since my child was suspended permanently from Xbox Live and theirs was the primary account for my family memberhsip, I need the primary account to be transferrred to another account on my memberhip. This must be done because I have no control over anything anymore since the primary account holder can no longer go online to change any preferences, etc. Will you give my child 24 hours leeway so we can go on and make the transfer? The banned account is THE RESOURCEFUL I ALREADY CALLED CUSTOMER SERVICE TWO TIMES AND THEY DIRECTED ME TO POST IT HERE. I await your reply....

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

what you will have to do is create a new family plan

a primary is only designated when an family account is created

you need to post here

nothing can be transfered from account to account

forums.xbox.com/.../41.aspx

permante bans are not reversed and time and dlc on the primary account is forfeit

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.