This has been an ongoing issue since the first day that I created my account, over the past 1-2 years, I have contacted support to no avail and just given up on the issue. Ever since the first day that I made my Xbox Live account, I have received this message when attempting to access the Xbox live forums:
"Access Denied for KoolzKid152
You will not be able to log into the forums until 11/20/2163."
Up until now I was able to get away with not having this resolved, but with the release of the Xbox One (already have my Day One Edition preordered) I want to be able to use my account to its fullest extent.
I have looked at a few other posts regarding similar issues, and this is what I can tell you right off the bat that should help: I have not had any enforcement actions taken against my account, I have had this issue from day 1; and I find out very weird that the date given is so exact, if it was a permanent ban wouldn't the year be '9999'?
Thanks in advanced, I hope we are able to finally get this resolved and in a timely manner.