Accepting terms of use

I need the account of my parents to accept the terms of  use, but I forgot what I put there. I'm already 21, but I can't change those settings without logging in. And I can't change anything because I haven't accepted the terms of use! Can anyone help me here???

 

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Last updated July 5, 2018 Views 0 Applies to:

To clarify, I can't accept the terms of use because I'm still considered a minor by my account. But I can't change that without accepting the terms of use, and I can't accept the terms of use because I don't  remember waht I filled in there 5 years ago. So I have no way of accepting the terms of use at all.

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Hey there Orzagh, you have a couple of option, and after that there's nothing we can do! Option one is trying to remember the information to verify your account which you can do here: Reset your password

account.live.com/ResetPassword.aspx

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And the second is contacting Xbox: support.xbox.com/.../contact-us

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If you fail to do both, unfortunately there's nothing for us to help you with here on the forums, once the password has been forgotten, so is the e-mail!

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