A very complicated issue, not for the faint hearted

All joking aside this is not a clean cut issue. My account is a child account which I want to change to an adult account because the adult account attached to it 'CateredPillow7' I cannot get into as someone in my family managed to delete it. I don't know the email or password to the adult account which comes with considerable issues: my child account 'halonatordjcc' has restrictions on it which mean I cannot buy anything on the Xbox store and the only way to change the settings is through the adult account which I can't get into. If I am not allowed to change the child account to an adult account then by all means I will settle for at least removing the restrictions on buying from the Xbox store as I have £25 worth of points I want to spend but cannot.

Yours faithfully,

Ciara Curzon.


Question Info

Last updated July 5, 2018 Views 6 Applies to:

email me if somehow you have a resolution: *** Email address is removed for privacy ***

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.