A very complicated issue, not for the faint hearted

All joking aside this is not a clean cut issue. My account is a child account which I want to change to an adult account because the adult account attached to it 'CateredPillow7' I cannot get into as someone in my family managed to delete it. I don't know the email or password to the adult account which comes with considerable issues: my child account 'halonatordjcc' has restrictions on it which mean I cannot buy anything on the Xbox store and the only way to change the settings is through the adult account which I can't get into. If I am not allowed to change the child account to an adult account then by all means I will settle for at least removing the restrictions on buying from the Xbox store as I have £25 worth of points I want to spend but cannot.

Yours faithfully,

Ciara Curzon.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

email me if somehow you have a resolution: *** Email address is removed for privacy ***

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