A little help, please?

I'm a Canadian citizen and I bought my Xbox console in Canada. I just recently moved to the States and I still have my Canadian based console.

Problem is, last month I bought a 3-month Xbox Live Gold Membership card and when I inputted the code, the system said that it wouldn't work. So I went back to the store and told them what happened and they supplied me with another card, free of charge. Once I got home and inputted the code, the same thing happened. I've been told that this is because my system and account are both based in Canada and the cards are American. So I ask, is there any way to get around this? I don't want to have to go to Canada and back just to get a Gold Membership.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Gold cards are not restricted by region.  Only points cards.  What is the error code you are getting?  I have heard that in the States cards must be activated by the retailer so perhaps that is your problem.

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you should call 18004myxbox

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