83118853 error for UK users.

Please could any parents suffering from this problem who use Twitter use the #XboxUKfail in a tweet please, Even more useful would be if you tweeted a gaming site or NewsFeed using the Hashtag but any tweet would be most helpful.

If we can get this problem trending maybe someone at Microsoft will highlight and acknowledge the problem and give some kind of response.

Thanks, And remember #XboxUKfail

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Keep posting them tweets #XboxUKfail

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Greetings SAMBO!

Could I have you try this temporary fix, until they update with a permanent fix for this issue.

When your child attempt to sign in to Xbox LIVE with his/her child account and being prompted with error code 83118853, try the steps up front for a short term solution and let us know how that goes. 

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller). This will sign you out and take you back to Social screen.
  2. Start a game.
  3. Go through the process of verifying e-mail and password.
  4. When given the option to remember password, select No, to remember password.
  5. When prompted with error code 83118853, press Xbox Guide button on your controller.

This should take you back, signed in to LIVE, to the game you have selected to play.

Post back and let us know how that goes. 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.