8015190B

I am unable to connect to xbox live and receive the following message after trying... "Your console can't connect to Xbox Live. Do you want to exit this session and test your network connection? If you are playing a game, you will lose any unsaved progress 8015190B

When testing the connection I receive am told that Network, Internet, Xbox Live, Service, Xbox stores, Accounts, and Matchmaking are all up.

I have tried reseting the factory defaults for the connection.

Clearing the cache then rebooting.

Deleting the profile, clear the cache, reboot, then was able to re-download my profile.

Modem and Wireless router have been restarted and phones, laptops, tablets, smart tv's, and roku players work on the network.

Any help in finding the problem would be great. Thanks.

Xbox 360 Elite using Xbox brand USB wireless adapter.

 

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Ive been having this exact same problem for over a month now! I have also done everything you have, I have even been on the phone with tech support for hours at a time.

Someone needs to address this, soon, as this is so frustrating!!

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You guys arent the only ones! But luckily ive been complaining to Xbox so much about it that they give me 3months and 1months so its kind of a win loss situation for me but if the problem doesnt get fixed for you guys then you should just complain and tell them that your not getting the live that you payed for because it does get frustrating that all of sudden the Xbox one comes out and there starting to have technical difficulties for the 360 so Microsoft fix the problems cause im not spending 500 on a console just yet!

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