8015190B error code and MTU issues.

Hello everyone! Since yesterday, I can't connect on the Xbox Live. The error note gladly gives me a 8015190B error code and when I run the connection test, I get a red cross between my local network and the internet. When I select more informations, I get an MTU error.

What Country/State/Province do you live in? France
Modem brand & model number: Sagemcom Livebox 3
Router brand & model number: No router used.
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal adaptater
Things you have tried: Resetting the network settings, Deleting my Profile, restarting my network devicesand the Xbox 360, running the connection test with a wire connection, and all suggestions from the online support.
Is UPnP Enabled? Yes
Do you have a NAT error? If so, what is your NAT type?No, open-NAT.
Any Error Codes you encounter: 8015190B
Who is your ISP(Internet Service Provider)? Orange 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:0000-0021
X:0000-F001
Y:0000-0000
Z:0000-0000
ID:FFFF-FFFF
L:8015-1909
Q:8007-0435
T:Wireless
D:192.168.1.1, 0.0.0.0
S:WPA2
C:8

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hello GnK Felinart 02.

-

There's a sticky for MTU issues here. Have you gone through all the applicable steps in that sticky?

forums.xbox.com/.../191858.aspx

-

Let us know how that goes for you and we can go from there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I did, twice. Same with the Xbox Live connection error solutions. I went through all those steps without any successful solution.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

OK. You'll most likely have to contact Orange then to see if they have any known issues on their end that are affecting XBL traffic.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.