80151011

I am going to lose my mind..the support team for xbox is the worst I have ever dealt with for any company...when I call you..don't give me internet options every 3 seconds..i called for a reason...

 

now..i have recieved this error, and the system tells me to go to xbox.com/proofs ..i go there follow the instructions yet i still cannot log in..can anyone help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there JacksHairdo,

Please do the following and reply back to let us know if you are able to log on.

1. Check account.live.com/.../Manage to see if at least two security proofs are setup and verified

2. Delete your profile from the console, be sure to select Delete profile only, to do so check this link: support.xbox.com/.../profile-move-delete

3. Clear the console cache, see this link for the how to: support.xbox.com/.../clear-system-cache

4. Turn the console off.

5. Turn the console on.

6. Clear the console cache one more time like in step 3

7. Redownload your profile.(See the same link as 2.) you might have enter the security verification afterwards and all should be fine again.

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Sorry, cant' help - I can sympathise as got the same error code and not a chuffing clue what the hell to do, x-box support is pants

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Greetings Secker!

Can you please create a new thread, detailing out your situation including any error code you are getting and any troubleshooting steps you have tried so far. This will help us to provide you with the very best support possible. Thank you!

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What is the bloody answer

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