80072746 HELP

Hi, well some how after months of trying I seemed to connect tonight... Did nothing different than usual... Now Im signed in (which I haven't even been able to since May) but every time I go to do something, error code 80072746-00000000-00000000 pops up... Any suggestions would be appreciated!! Yes I have downloaded my profiles again, checked network connections. I have tried to do the system download again by usb but not sure if I am doing it correctly. I have windows 8 on my cpu if that makes a difference... something about conversions with the FAT32... idk Help Please

 

Question Info


Last updated July 4, 2018 Views 1,050 Applies to:

ok this is long but this will work (i think):

Error code and message

Error code xxxx-xxxx-xx8x-xxxx-8007-2746 is preceded by the following message:

   Cannot process update.

   Status code: xxxx-xxxx-xx8x-xxxx-80072746

Problem

If you’re seeing this message and error code, it means that the update failed to download to your Xbox 360 console.

Solutions

To resolve this problem, try the following solutions.

Solution 1: Download the update again

   Restart your console.

   Press the Guide button on your controller (center X button on your controller).

   Go to Settings, and then select System Settings.

   Select Network Settings.

   Select Wired Network or your wireless network name (if you're prompted to do so).

   Select Test Xbox LIVE Connection.

   Select Yes if you are prompted to update your console software.

If you still experience the problem, try the next solution.

Solution 2: Check your Xbox LIVE connection

If you're having problems connecting or staying connected to Xbox LIVE, see Xbox LIVE connection problems.

If you still experience the problem, try the next solution.

Solution 3: Make sure you have enough storage space

The latest console software update requires at least 190 megabytes (MB) of storage space (or 256 MB if you live in Japan). If you do not have enough free space, you need to move or delete some items. See Copy, move, or delete Xbox 360 content.

If you still experience the problem, try the next solution.

Solution 4: Clear the system cache

Removing the temporary files on your console might solve the problem. Follow the instructions at Clear your Xbox 360 system cache, then try downloading the update again.

If you still experience the problem, try the next solution.

Solution 5: Reinsert the storage device

   If you’re using an Xbox 360 Memory Unit or a USB flash drive instead of a hard drive, remove and reinsert the memory unit or USB flash drive.

   If you have a hard drive, try removing and adding the hard drive again.

After you replace the storage device, try downloading the update again.

If you still experience the problem, try the next solution.

Solution 6: Copy the update to a USB flash drive, to a CD, or to a DVD

If none of the preceding solutions fixed the problem, copy the console update from your computer to a USB flash drive, to a CD, or to a DVD. Then, install the update on your console. Here’s how:

Copy to a USB flash drive

Note The USB flash drive must use the FAT32 file system.

   Plug your USB flash drive into a USB port on your computer.

   Download the update file.

   Click Save to save the console update .zip file to your computer.

   Unzip the file:

       If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.

       If you are using an earlier version of Windows, you need to use a special software program to unzip the file (for example, WinZip).

   Copy the contents of the .zip file to the root directory of your USB flash drive.

   Unplug the USB flash drive from your computer.

   Plug the USB flash drive into a USB port on your Xbox 360 console.

   Restart the console.

   When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.

Burn to CD or DVD

You can also download the update to your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:

   On your computer, download the update file.

   Click Save to save the console update .zip file on your computer.

   Unzip the file:

       If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.

       If you are using an earlier version of Windows, you need to use a special software program to unzip the file (for example, WinZip).

   Insert a blank, writeable CD or DVD into your computer.

   Copy the contents of the .zip file to the root directory on your CD or DVD, and choose to write (burn) the files to the disc.

   Once the files have been burned to disc, remove that disc from your computer and insert it into the disc drive on your Xbox 360 console.

   Restart the console.

   When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.

If, after you copy the update to a flash drive, a CD, or a DVD, and then you install the update on your console, you get an error code such as xxxx-xxxx-xxxx-xxxx-C000-0001, contact Xbox Support.

hope that helps:)

Computer person... also a Mopar technician.
CEO of Independent LLC

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Greetings!

Appreciate if you can post up the make and model of your router and your modem as well. Thank you!

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Router is Linksys: Model -  WRT54GS                  Modem is Dish Hughes: Model - HT1000

I have tried all of the above mentioned suggestions. I can sign into live but if I were to hit any window tab, for e.x. recents or my games I get the above mentioned error code. Thanks!

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Hey there Virus! To avoid confusion, I'm going to lock this thread and we'll continue discussion in your original thread HERE. That way we don't have two different discussions going.

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