80072741 issue

i need some help here ! my xbox keep got the 80072741 problem and cant connect to xbox live anymore, i did everything on the xbox support told me , i even format my xbox but is still not working and it's been 2 weeks already i need some help !! URGENT!!

my network connection is fine by the way i can still connect to xbox live and play a online game in nba 2k 14 before

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey Jumpy,

I'm sorry to hear about the connection issue you're facing.

Could you try the following:

  1. Restore your Xbox 360's Network Settings to default
  2. Delete your profile (profile only, NOT profile and all items)
  3. Clear the System Cache three times
  4. Restart your console
  5. Re-download your profile
Let us know if this worked for you =)

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thanks for your advice brosky, i did what u tell me to do step by step, but still got the 80072741 problem , thats why can not re-download my profile too

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Hey again Jumpy,

Hmm, it looks like you'll have to go through the "hard way".

I suggest that you contact Phone Support about this issue. They'll be able to walk you through some steps that might fix this annoying issue.

You can find Phone Support at This Link.

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alright thank you for the help

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