80049C3A code, cant connect to xbox live

Keep getting this error code. Have updated an old unavailable email address and I'm waiting fir it to update. In the meantime I have requested a code sent by text which I input as per the instructions only to get this error code. Am I basically going to be paying for a month of Xbox live that I can't use?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi,

You'll want to reach out to phone support for assistance with this issue as no one on this forum is able to assist with security related account issues. From the looks of it, this is related to a old e-mail address that Microsoft wants you to update.

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