6yo reset to factory settings HELP!

how do I reload all profiles that were once on there?

 

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Last updated July 4, 2018 Views 3 Applies to:

If you are connected to LIVE you can choose to "Download/recover profile and that will get the account back on your Xbox.

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To extend on what Inferior stated you can do that by hitting the guide button, the center button on your controller, and then hit download profile.  After that you will enter your information and then you are on your way. If you need your Windows Live ID you will need to call Xbox Customer Support, because they cannot over chat, and then they can give it to you over the phone.  If you just need a password reset you will need to go to http://login.live.com and then hit "Can't access your account?" and follow the on screen instructions.

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