5.1 Uncompressed via HDMI suddenly not working for Samsung HT-C6500 following update

Hi everyone,

I'm not the most technical when it comes to audio / visual setups, so please forgive me if I use the wrong terminology etc.

I've had the XBOX One since launch day and have had it connected via HDMI to my Samsung Series 8 TV which had my Samsung HT-C6500 Blu-Ray / 5.1 Surround Sound system connected to it. 

Until the March update I've had no issues what-so-ever with getting 5.1 out of the XBOX for games, apps and TV.  However, since previewing the update I get an error everytime I try to set my sound to 5.1 uncompressed through HDMI stating there's a problem with my decoder.  I've deleted and added it again, and checked that the Surround Sound option is still ticked in settings, but all I can get is stereo sound.

To get around this I've connected via optical from the Samsung HT-C6500 to the XBOX One and now I've got DTS 5.1 and it sounds great.  However, my optical port on the Samsung HT-C6500 is kinda busted and sometimes just falls out - so if possible, I'd rather go back to the HDMI route, which was working fine before the preview wave started.

A little help, please?  :)


Question Info

Last updated July 14, 2018 Views 3 Applies to: