396b-0000-3080-8007-274c

The update will not load and then it kicks me out of Xbox live. its like I'm stuck in limbo??? the update doesnt work and I cannot get on xbox live if I dont install the update   which I can't. My connection is fine... is there a way to resolve this issue???

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

There are some solutions to try HERE

Downloading the update and using a usb flash drive to update your console may be your best option.

Broccoli, tiny trees of green goodness.

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Hey there jaynjenn13 - in addition to the steps offered by ThingOnAString, this error code usually means your network is blocking the update. Are you able to try a direct modem connection, via an ethernet cable? If so, please try that. If not, you might try updating via a USB Flash Drive or CD-R. For more information, please refer to solution 5 of our Update Issues sticky: forums.xbox.com/.../153327.aspx

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