360s internal drive failure after newest live update. coinsides with the xbox one pricedrop

Newest live update will not instal. Was advised of internal flash drive failure. seems funny that i can play games locally but not connect to live. Aslo seems funny that this crash comes just as the price drop happens. I paid for repair through live.xbox, now xbox has no record of my payment and advises me to contact my bank to dispute the charges. What is going on here. I have been charged 95.33 for repair and expidited shipping and now have to dispute this charge only to have the same one put back in order to get my 360 repaired. I called to place the order, they said to do it online and save 20 dollars. online has lost my order but i have been charged. In the end this ordeal has cost me lots of time on the phone and computerand the bank only to still have the original issue and have to start this fiasco all over. Xbox has lost my trust and is really close to losing my loyalty also.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

I apologize that you're having this issue. If you were charged and you sent in your console and you got it back, then there isn't an issue. But, if you never sent your console in, you need to dispute this with your bank and get the funds back. If you have any questions/concerns please don't hesitate to contact me.

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