360 slim - red dot

Having the same problem as many other posters I have read. 9 month old 360 s 250gb Xbox froze the other day, when I turned it back on the green light became red after a few seconds and nothing came up on screen. Left it unplugged overnight, removed the hard drive, tried a different hdmi cable, nothing works. The light on my power supply is yellow when the console is off, and green when it is turned on, even while the console light is red. Do I send the xbox for service or replace the power supply?

 

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Last updated July 4, 2018 Views 11 Applies to:

Hi Johnson,

I have just replied to this other thread you commented in, but allow me to answer your specific question here.

If the console light is red, and while powered on the power supply light is green, the power supply is at fault.

Here is how to Order a new Xbox 360 power supply from our online service center. 

Let us know how that goes, or if you have any further questions.  

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