360 freezes when logging into xbox live

Verified that connectivity to xbox live is "green".  removed profiles, works fine.  As soon as I recover profiles (any xbox live profile), then try to logon, system freezes.  starts spinning the swirly gadget on the screen, then becomes un-responsive.  Can't shut off from controller.  Tried to re-flash firmware, but device won't recognize usb key as bootable upon restart.

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey Tele! I have a few more things for you to try! Can you first begin by clearing your console's cache? (How to: support.xbox.com/.../clear-system-cache) If that does not resolve your issue, can you try setting up a USB Flash Drive as a Xbox Memory Unit, and then remove your hard drive. With the USB Drive inserted, try recovering the account. Let us know if either of these steps help :)

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Yup. Bad Hard drive.  Ordered a new one.  Thanx Ms. Portia.  Tried everything except pulling the drive.

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Ah, bummer that it was bad, but glad to hear that we got the issue sorted! Let us know if you ever have any other questions, and happy gaming. :)

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