351F-0000-0080-0300-D000-0185

Hi Sirs

I started my xbox 360 today straight away a message popped up saying there is a update, i clicked to download now i'd say download bar must have been about 10% when the message popped up say:- can't download the update. and the staus code was 351F-0000-0080-0300-D000-0185.

I have tested my internet connection everything has been fine so no issues there.

Because i cant download this wont let me sign into xbox. can anybody help with this.

Kind Regards

Kye

 

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Last updated July 4, 2018 Views 4 Applies to:

I am having the exact same error code and issue.

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Try clearing your system cache and then try to update again this should resolve your issue. If you are not sure how to clear your system cache see the link below.

support.xbox.com/.../clear-system-cache

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Hey guys, did the above solve your issue?

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Thank you, Kiesey78! Clearing the cache worked...after I cleared the cache and then tried to update it went through right away!

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This solution didn't work for me. Any other possible solutions?

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Oyster: Can you please post a new thread in the forum please? Thanks!

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