When I try to download the new update I get the following error: 351F-0000-0080-0300-8007-2741. I have tried clearing the cache and all that stuff. Nothing works. I have yet to try to install it from a CD. I will try today but I don't have high hopes for that because it doesn't seem to be working for anyone else. I'm not trying to ask what the problem is ... I know what the problem is. And please (this is to SUPPORT TEAM) don't tell me that it's a home networking issue because it is not. What I would like to know is this: What is being done about this issue, and when will there be a fix out? This is really a spectacularly ridiculous way to get rewarded for paying 50+ a year for XBOX LIVE service and some sort of reimbursement for those affected is most DEFINITELY in order.