3 Months Gold Membership and 1600msp from last unbanning

Hi, I already received 1600 msp but dont have Xbox Live Gold status yet...when can I expect this to happen ? :)

 

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Last updated July 5, 2018 Views 0 Applies to:

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Email says that I should wait few business days for it to activate. But im concerned about that I got only points and no gold membership when other people are getting them both on same time.

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I curious and worried a swell. I have received the points but not the Gold subscription yet. Don't tell me they just "add" it to existing subscriptions. Please Microsoft, I am really looking forward to Demon's Souls too...

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I cant log in to facebook - it tells me that I need Gold :)

I called polish MS support today and they told me that points and subscription can be delayed from each other but I made them to send a notification to US MS support about it and he will call me back on Monday - if still I wont have Gold subscription he will do something else. The funny part of that call was that he was constantly apologizing to me about what happend ;)

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The same problem here.

1600 msp but no gold membersip (Polish MS)

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Guy from MS called me few minutes ago and he told me that I need to send him id and serial number of my console along with mail copy from MS because MS usually prolonged every person Gold subscription. But what could they prolonged if we didnt have one :).

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Well they replied to my email, sadly they simply said to call as they have no access to that information. That's a wall for me as my country has no MS support and for the past years, I've been solving my own XBOX technical problems if need be. Goddammit.

Well here's hoping what I experienced last night gets resolved soon... Though I may try to reply to the email concerning my inability to call, unless they expect me to call overseas though.

Hope your problem gets resolved on monday, Heroic.

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No need to be sorry for anything :)  Well keep the 1600 pts. Even though you don't buy much 1600 will get you some great addons for a few of your games. Or just a Arcade game.

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enjoy

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Well, sorry about that, I thought it would be useless to me since my country doesn't really have any MS support... but I just sent my email and hopefully my query will be answered and this situation resolved soon. I don't really want the 1600MSPs, they can take it back, all I want is the free Gold sub as I never really purchase anything OL.

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Then simply do as I posted above and contact support. This is what Stepto himself said to do.

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[quote user="XBLPET Victor"]

We apologies for any frustration that this may have caused.  If your console was affected, turn on your console, it should no longer be banned. An email will been sent to the primary accounts of affected console with more details.  If it is still banned then your console was banned for some other reason and will remain so. 

[/quote]

I would suggest you check the email linked with your account. If still nothing the contact support http://support.xbox.com/en-US/contact-us

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Those are the steps listed in the suspension forums and the blog from Stepto.

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