So I was away for 2 days and when I came back I found out I have fallen victim to this EA/Fifa hack. All my MS points are gone and my password is changed so I can not access my account. I called support and was told these is an investigation in affect and not to expect much before 25 days. So I look on the net and of course the problem is rampant. Some say 90,000 accounts are affected.
So my question is what is with the 25 days? They arent going to find anything, can they not just reset my live ID and password? and worry about the details later?